Last Mile Delivery - Logistics Business https://www.logisticsbusiness.com/transport-distribution/last-mile-delivery/ Logistics Business - international news, magazine and podcast for warehousing, materials handling, distribution and transport. Fri, 18 Jul 2025 07:29:41 +0000 en-GB hourly 1 Yusen Logistics to Acquire Walden Health https://www.logisticsbusiness.com/transport-distribution/cold-chain-logistics/yusen-logistics-to-acquire-walden-health/ Thu, 17 Jul 2025 13:12:25 +0000 https://www.logisticsbusiness.com/?p=56908 Walden Group, a European logistics provider active in temperature-controlled logistics and last-mile delivery solutions... Read more »

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Walden Group, a European logistics provider active in temperature-controlled logistics and last-mile delivery solutions for the healthcare and pharmaceutical sectors as well as express delivery, today announced it has entered into exclusive negotiations in relation to the potential sale of its healthcare activities to Yusen Logistics Group, a Japan-based global logistics company fully owned by NYK Line, the largest Japanese shipping company.

Building on a leading position in Europe, the potential transaction would enable Walden Health to accelerate its growth, expand its international reach, and enhance its service by benefitting from Yusen Logistics Group’s global network and integrated logistics capabilities.

Shared Vision for Healthcare Logistics

Founded in 1951, Walden has since been at focused on pharmaceutical and healthcare market trends, with an offering of a wide range of value-added services tailored to clients’ needs. Walden has grown from a French to a pan-European operator through a successful combination of organic growth and acquisitions, having notably acquired Movianto from Owens and Minor in 2020. As the healthcare logistics market becomes increasingly global, the proposed transaction would ensure that Walden Health is best positioned as it enters its next phase of growth, involving:

• Expansion of its footprint beyond Europe
• Building on Yusen Logistics Group’s global infrastructure and digital capabilities to enhance service quality and resilience
• Continued investment in sustainable, compliant, and temperature-controlled logistics solutions

“Today’s announcement is a significant step in our journey to become a leading healthcare logistics player and we look forward to welcoming Walden Health into our group. We have been expanding healthcare logistics for the past years by enhancing our capability worldwide to provide customers with various logistics services. We believe combination between Walden Health’s high professionalism with longstanding reputation and our global network can make our healthcare logistics service truly unique” said Hiroki Harada, CEO and Chairman of the Board of Yusen Logistics Group.

“We are proud of the journey Walden has taken to become a trusted partner in healthcare logistics across Europe,” said Stephane Baudry, Chairman of Walden Group and grandson of Marcel Baudry, the founder of Walden, formerly known as CSP. “Thanks to Yusen Logistics Group, Walden Health will develop into a truly global player, capable of offering end-to-end services to clients, building on a strong innovative DNA focused on improving patient care with an unwavering commitment to quality. I am delighted to see the strong cultural and strategic fit of the two organizations and truly believe that Walden Health is set for continued success”

Continuity and Growth

While the healthcare division plans to embark on this new journey, Walden Group will continue to invest in its mobility division, including Ciblex and Relais Colis, where exciting opportunities lie ahead in express transport and last-mile delivery.

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Transport Managers Want One System or Platform https://www.logisticsbusiness.com/it-in-logistics/telematics-tms/transport-managers-want-one-system-or-platform/ Thu, 17 Jul 2025 09:57:40 +0000 https://www.logisticsbusiness.com/?p=56900 Research conducted by transport technology solutions provider, Microlise, has revealed that transport and fleet... Read more »

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Research conducted by transport technology solutions provider, Microlise, has revealed that transport and fleet managers face major challenges in improving operational efficiency when using multiple, disparate systems.

76% of respondents to a recent survey said that they either use, or had used, several different programmes to manage their logistics or supply chain fleets. The same respondents were also unequivocal in their opinion: they would prefer to use just one, unified system. The same research found that almost 70% of those questioned agreed with the statement: “Relying on several different systems makes my job more complex than it needs to be”.

One such logistics firm that was using several different platforms to manage their fleet’s complex operations was Europa Worldwide Group. The company has 1,300 employees working from 26+ locations around the globe, with its European operation of 30 HGVs and 500 trailers visits 10,000 delivery locations, resulting in up to 2,400 deliveries per day. In 2024 alone, their drivers travelled almost 1.8m miles.

Each element of Europa’s tracking was hosted on a different platform, some of which were manual and needed to be brought together. Unsafe driving cost the company £238,000 in at-fault accident pay outs in 2023, and idling was revealed to have cost £900 per month in January 2024 with fuel efficiency at 10.77mpg. Around 90% of their drivers were in the ‘High’ or ‘Very High risk’ category of driver performance.

Implementation of a unified system has allowed Europa to analyse route performance and full shipment tracking – including proof of delivery – all within the same interface.

Using their fully integrated telematics platform, Europa have significantly improved driver safety with 99% of their drivers now in the ‘Low’ or ‘Very Low risk’ category. The cost of at-fault accident pay-outs has decreased by more than 65%, as per-truck accident costs went down from £375 to £225 post implementation. Idling now costs £650 per month less than before and fuel consumption is up to 12.05mpg.

“We have faith in a system that is multi-faceted. Our drivers are doing their jobs to far higher standards and the margin for error from manually plotting MOTs and services is eliminated. We can make the daily walkaround checks focus on the elements we choose and filter those that need rectifying. We would highly recommend a unified platform,” said Europa’s General Manager for Transport, Malcolm Castle.

Nadeem Raza, Microlise’s CEO, commented: “Europa’s success shows just how powerful a unified fleet management platform can be. As the logistics industry grows and pressures mount, businesses need smarter tools that can keep up. A single, integrated system doesn’t just streamline operations, it lifts a huge weight off transport managers, helping to improve job satisfaction and reduce burnout. The companies that thrive will be the ones acting now to support their teams and stay ahead of rising demands.”

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Untangling Practical and Legal Hurdles to Sustainable Logistics https://www.logisticsbusiness.com/transport-distribution/untangling-practical-and-legal-hurdles-to-sustainable-logistics/ Wed, 16 Jul 2025 09:53:52 +0000 https://www.logisticsbusiness.com/?p=56883 Electric vehicle charging infrastructure and easing highways laws could help logistics providers to innovate... Read more »

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Electric vehicle charging infrastructure and easing highways laws could help logistics providers to innovate and decarbonise their operations, write Tim Jones, director of marketing, communications and sustainability at DPD, and Ben Standing, partner in planning and environment at UK and Ireland law firm Browne Jacobson.

The UK’s logistics industry stands at the heart of the nation’s net zero ambitions, moving everything from manufacturing components to finished goods across complex supply chains that underpin the economy. As the government pursues its 2050 net zero targets, the role of logistics has never been more critical.

However, the environmental gains achieved in production risk being undermined if the carbon footprint is simply transferred to the delivery process – known as Scope 3 emissions, which are embedded in supply chains and account for the vast majority of a company’s carbon footprint. This interconnectedness means logistics companies are not merely participants in the green transition, but enablers of broader economic decarbonisation across multiple industries.

Management consultancy McKinsey & Company estimates the global logistics industry accounts for about 7% of the world’s greenhouse gas emissions, with 80% of these emissions related to transportation. While there are already some exciting advances in the green logistics revolution, a number of practical, legal and regulatory hurdles remain.

Innovation driving change

A successful sustainability transition requires more than simply swapping diesel vehicles for electric alternatives. Innovation must address practical challenges including payload considerations, driver route optimisation, vehicle range limitations, and the development of both on-site and public charging infrastructure.

As part of its commitment to net zero by 2040, DPD has developed smart charging systems that allow drivers to book charging slots and join virtual queues, reducing anxiety about charger availability. It is also trialling fully-electric, autonomous robot deliveries in Milton Keynes, navigating the city’s traffic-free Redway network to access nearby residential neighbourhoods.

Practical and legal hurdles slowing progress

Despite technological advances, significant practical obstacles remain. Effective government support for a green transition within the logistics industry is therefore required via co-ordinated action across multiple policy areas. There are now about 80,000 charging points in the UK, but there is some way to go for the Department for Transport to meet its target of at least 300,000 points by 2030. A Public Accounts Committee report published in March 2025 found the government has been slow to address gaps in charge point provision, with regional divides and inequalities across the rollout.

The legal landscape surrounding emerging logistics technologies presents a complex web of regulatory requirements that are still evolving. The deployment of autonomous delivery robots on public highways raises novel legal questions about liability, insurance requirements, safety standards, and the interaction between automated systems and existing traffic regulations.

Current legislation was not designed to accommodate delivery robots, drones and other autonomous systems operating in shared public spaces. This creates uncertainty for logistics companies seeking to invest in these technologies while ensuring compliance with existing laws and regulations. Establishing regulatory sandboxes would allow for safe testing and deployment of innovative technologies.

Insurance and liability frameworks require careful consideration when deploying new technologies. Questions arise about responsibility in the event of accidents involving autonomous systems, the adequacy of existing insurance products and the development of new risk assessment methodologies for novel technologies.

Collaborative pathways forward

McKinsey estimates worldwide demand for green logistics will reach £350bn by 2030, comprising 15% of total global logistics spend. This shows the prize for success is substantial: a logistics industry that not only reduces its own environmental impact, but enables broader economic decarbonisation while maintaining the efficient goods movement that underpins modern life.
The green logistics transformation, however, requires collaboration between industry, government and other stakeholders to untangle the various practical and legal challenges.

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Webinar: Navigating your Supply Chain Journey. Register Now https://www.logisticsbusiness.com/it-in-logistics/wms-scm-software/webinar-navigating-your-supply-chain-journey-register-now/ Fri, 11 Jul 2025 14:50:36 +0000 https://www.logisticsbusiness.com/?p=56846 Join Logistics Business Editor Peter MacLeod and his guest, Steven Timberlake of Infios, for... Read more »

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Join Logistics Business Editor Peter MacLeod and his guest, Steven Timberlake of Infios, for a live Webinar on Wednesday July 30th, 11.00 BST/UTC, 12.00 CET. Register to watch it here now.

Synopsis:

In this webinar Steven Timberlake of Infios discusses how you can measure your organisation’s level of supply chain maturity and the steps involved in developing greater efficiency and resilience in today’s challenging environment. Together with Peter MacLeod, Steven will explore topics including artificial intelligence, automation and system modernisation and outline how they form part of the practical steps that any organisation can implement today to relentlessly improve supply chain performance tomorrow.

Steven Timberlake, Infios

Steven Timberlake provides thought leadership and strategic challenge around supply chain execution as the Vice President of Sales Northern Europe at Infios. In his role, Steven plays a pivotal role in consulting businesses on transforming their supply chain execution, leveraging his extensive experience to drive strategic initiatives and foster growth opportunities. With over two decades of experience in technology and supply chain, Steven has established himself as a strategic leader adept at driving growth for his customers. His innovative approach to enterprise engagement has enabled organisations to navigate complex challenges and achieve sustainable success in today’s dynamic supply chain environment.

Register to watch it here now

The name Infios draws inspiration from the concept of infinity, representing the vast, interconnected global marketplace and the limitless opportunities to help businesses create their future. Infios is built on the belief that supply chains should be agile, intelligent, and constantly evolving to meet the demands of a changing world. By leveraging advanced technologies, data-driven insights, and a deep understanding of customer needs, Infios delivers innovative solutions that drive efficiency, lower costs, and empower businesses to succeed in an increasingly competitive marketplace.

“Supply chains are the backbone of modern business and global progress. And when they work better — simpler, faster, smarter — businesses thrive, people benefit, and communities become stronger. We believe that the future is better when supply chains work better,” said Ed Auriemma, CEO of Infios. “Our goal at Infios is to work alongside our customers to provide solutions that meet today’s challenges while thinking ahead to solve tomorrow’s problems.”

Infios integrates order management, warehousing and fulfillment and transportation management into a comprehensive suite of solutions, equipping businesses with the tools they need to navigate today’s complex supply chain landscape. Infios is dedicated to its customers, evolving with them to provide scalable, adaptable solutions that meet their changing needs. This flexibility enables customers to optimize every aspect of their operations with versatile, scalable, and future-ready capabilities. With a thoughtful approach to innovation, the company integrates data, predictive analytics, and AI-driven insights to help businesses stay ahead, anticipating challenges and opportunities before they arise.

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Ofcom Proposes Major Reform of Royal Mail https://www.logisticsbusiness.com/transport-distribution/ofcom-proposes-major-reform-of-royal-mail/ Thu, 10 Jul 2025 11:37:30 +0000 https://www.logisticsbusiness.com/?p=56810 Ofcom has unveiled proposals to reform the UK’s Universal Service Obligation (USO), aiming to... Read more »

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Ofcom has unveiled proposals to reform the UK’s Universal Service Obligation (USO), aiming to bring the postal system in line with changing consumer behaviour and ensure the long-term sustainability of Royal Mail’s operations.

With letter volumes falling dramatically and parcel demand continuing to grow, the regulator is seeking to modernise the services Royal Mail is legally required to provide, while maintaining key features that consumers still value — such as affordability and nationwide coverage.

Letter Decline Spurs Review

Over the last decade, letter volumes in the UK have halved — from around 14 billion in 2011/12 to just 7 billion in 2022/23. In contrast, parcel volumes have risen steadily, driven by e-commerce and changing business models. Ofcom’s review responds to this shift, highlighting that the current six-day-a-week letter delivery model is no longer aligned with consumer needs or usage patterns.

Proposed Changes to the USO

Among the most significant proposals is a revision to delivery frequency. Royal Mail would no longer be required to deliver Second Class letters six days per week. Instead, deliveries would be made every other weekday, while First Class mail would continue with a six-day delivery schedule. Parcel services are unaffected by the proposals.

Ofcom also recommends updating performance standards. The new model would set realistic expectations based on how consumers actually use the mail:

  • First Class delivery: target of 90% delivered next-day (down from 93%)
  • Second Class delivery: target of 95% delivered within three days (down from 98.5%)

New reliability targets:

  • 99.5% of First Class mail delivered within three days
  • 99.5% of Second Class mail delivered within five days

These changes reflect a growing preference for reliability and value over speed, according to Ofcom’s research.

Affordability and Accessibility Remain Key

While usage patterns have changed, many people still depend on the postal service — particularly in rural and remote areas. The regulator is committed to preserving elements such as uniform pricing and national coverage to ensure fair access for all.

Consumers indicated that they continue to value the availability of next-day First Class service and the ability to send items across the country at a consistent price.

What Happens Next?

The public consultation on these proposals closed in April 2025. Ofcom is now reviewing responses from stakeholders, including postal users, businesses, and consumer groups. A final decision on the updated USO is expected later this year, with implementation likely to follow shortly after.

For the logistics sector, these reforms mark a significant step in rebalancing letter and parcel operations, aligning the regulatory framework with today’s market demands and delivery expectations.

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Samsara Unveils Major Safety and AI Upgrades https://www.logisticsbusiness.com/it-in-logistics/ai-iot/samsara-unveils-major-safety-and-ai-upgrades/ Wed, 25 Jun 2025 15:06:50 +0000 https://www.logisticsbusiness.com/?p=56656 Samsara has just launched more than a dozen new safety and AI-powered tools designed... Read more »

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Samsara has just launched more than a dozen new safety and AI-powered tools designed to make physical operations safer, smarter, and more efficient than ever before. Launched at its annual Beyond conference in San Diego, David Priestman reports.

Fuelled by Samsara’s open platform, these first-of-their-kind solutions empower organisations to operate smarter and fundamentally alter the industry’s approach to the safety of frontline teams. These new solutions include AI-powered safety tools, a new connected wearable, advanced routing and navigation capabilities and enhanced maintenance tools.

“We’ve entered the age of intelligence, and AI is helping our customers operate smarter,” said Sanjit Biswas, CEO and co-founder of Samsara. “We’re partnering with our customers to build products that help them run safer, more efficient operations and protect frontline workers while saving millions of dollars.”Samsara has invested more than $1bn in research and development to date. By leveraging its more than 14 trillion data points, the company is continuing its innovation leadership with the launch of several new products and enhancements.

Reward drivers, spot risks and prevent incidents in real time

Driving ranks among the top 10 most dangerous jobs. Over the past decade, there has been a 49% increase in fatal crashes, coupled with a 40% increase in associated insurance premiums in the USA. Samsara offers advanced technology to help detect risky driving events, such as phone use or speeding; now, several new AI-fuelled features have been added to improve fleet safety and reward safe driving:

● AI Multi-Cam: Drivers can now add up to four additional HD cameras, providing a 360-degree view to reduce blind spots, all accessible via an in-cab monitor. In addition, the AI Multi-Cam actively notifies drivers in real time of hazards, such as pedestrians and cyclists. Whether using a Samsara camera or a third-party device, administrators can retrieve historic video footage and corresponding audio to help quickly resolve incidents.

● Weather Intelligence: Administrators can now overlay real-time weather data pulled from the National Weather Service onto the existing dashboards to view and alert workers of imminent threats such as fire risks, heavy rain and more.

● Safety Coaching for Lean Teams: A new set of customisable features helps administrators with lean safety teams to scale driver coaching and recognition with AI and automation. AI analyses hundreds of risky driving events – considering factors such as severity, frequency, road conditions and total drive time – and automatically sends low-risk behaviours to drivers for self-coaching and escalates higher-risk events to managers. Furthermore, AI provides insight into big-picture behavioural trends across drivers and trips, so managers can coach based on driving patterns rather than just isolated incidents.

● Revamped Driver App: As the No. 1 driver app in both major app stores, the Samsara app now includes TikTok-style training videos to boost engagement and end-of-day reviews to help with driver coaching. Designed to act as a companion for drivers throughout the day, the app now offers new gamification features and recognition tools to reinforce positive, safe behaviour. For example, administrators can send gift cards that can be redeemed at popular dining, entertainment and shopping locations directly through the app.


“Getting drivers home safe is one of our primary goals at Samsara, a priority we share with every one of our more than 10,000 customers,” said Johan Land, SVP of Product and Engineering at Samsara. “Thanks to rapid advancements in AI technology, we’ve been able to build new products that are now empowering drivers to make better decisions on the road and equipping safety teams with the tools for faster, more effective feedback. AI is increasingly becoming a powerful ally in protecting drivers, and Samsara is at the forefront of this trend.”

Worker Safety Beyond the Vehicle: New wearable joins the fleet

The need to keep frontline teams safe extends beyond the vehicle to both local jobsites and remote locations. To help protect frontline workers outside of the vehicle, Samsara is introducing the Samsara Wearable. The new connected device is powered by the Samsara network of millions of devices and enables quick response and protection in any environment. With the addition of the wearable, organisations now have access to a holistic safety offering that can help predict risk, reduce accidents and alert administrators to urgent needs of their frontline workers. The new Samsara Wearable offers several benefits, including:

● More than one year of battery life: The Samsara network replaces the need for cellular connectivity, equipping the Samsara Wearable with a battery life of more than one year. This charge life far surpasses the industry standard of 24 hours, providing reliable access to everywhere customers operate.
● One-click protection: With one click, workers can connect to emergency services, who can immediately pinpoint their precise location and access a real-time audio recording of the situation. The small, lightweight device is easy to use and gives workers an added layer of protection in the field.
● Fall detection: The Samsara Wearable can automatically detect and respond to falls in situations such as slips on icy pavements and falls from heights such as scaffolding, cranes or trailers.
● Proactive threat alerts: In the case of severe weather or wildfires, fleet managers can proactively check in on workers and alert them of the unsafe conditions via push notifications to the device.
● One platform: Samsara connects driver and worker safety in one system, allowing for faster response times and visibility across the entire fleet.

Smarter, Easier Routing

Historically, commercial fleets have relied on a patchwork of incomplete maps and manual processes to plan routes and guide drivers. These legacy maps are updated as infrequently as every one to five years, leading to inefficient routes, missed delivery windows and increased driver stress. Samsara’s new Route Planning and Commercial Navigation products offer a modern, integrated alternative that helps fleets cut costs, stay compliant and deliver more reliably.

● Route Planning: Building on existing routing capabilities, Samsara now integrates directly with fleet operators’ sales systems to pinpoint the most efficient routes and delivery schedules for customers’ fleets. These advanced routing capabilities consider variables such as vehicle limitations, compliance requirements for drivers, customer delivery windows, as well as traffic and weather patterns, to stay within promised delivery windows and avoid unnecessary fuel usage. Early Samsara data suggests a 15% reduction in the number of vehicles required for deliveries and a reduction of manual back-office routing time, turning routing into a competitive advantage.

● Commercial Navigation: Samsara can now overlay fleet-specific restrictions such as weight, height and hazmat directly onto standard digital maps to provide more accurate turn-by-turn directions. By combining this insight with information such as hours of service within the Samsara Driver App, drivers can access everything they need in a single location to remain compliant and on time.

“Samsara has made a significant impact on our operations, saving $7.75 million annually across our three fleets by helping us optimise planned versus actuals route improvements,“ said Andy Yearout, VP of Transportation & Logistics at Mohawk Industries. “With the new Route Planning capability, we expect to see a reduction in daily route planning time from hours to minutes.”

Asset Maintenance and Visibility

Vehicle maintenance violations comprise 60% of all US Department of Transportation offences, resulting in substantial financial penalties and costly vehicle downtime. To help minimise these disruptions, Samsara has introduced several new preventative maintenance features, including Vehicle Inspection, Fault Code Intelligence, Automated Work Orders and Level Monitoring.

● Vehicle Inspection: Now, drivers can simplify the vehicle inspection process by automatically converting inspection notes from voice to text. In turn, managers can ensure that reports are properly completed by viewing drivers’ walkaround paths, the duration of the inspection and quality of the report photos. To help maintain compliance, the platform triggers real-time alerts for missing vehicle inspections, monitors FMCSA data, reviews inspection result and violations and audits driver behaviour. This AI-powered functionality works in low-connectivity and loud environments and results in faster inspections and streamlined repairs and maintenance.
● Fault Code Intelligence and Automated Work Orders: This optimisation extends to the back office, where fleet administrators can view the Vehicle Inspections in a unified dashboard. Fault code intelligence automatically deciphers the codes and uses AI to create maintenance work orders. In addition, Samsara now offers AI invoice scanning to help quickly upload external vendor invoices into the platform, reducing administrative time and errors associated with manual entries.
● Level Monitoring: With level monitoring, organisations have near real-time visibility into levels across a wide range of tank types. This insight enables improved tank utilisation and the ability to optimise inventory.

“Physical operations organisations are at the forefront of adopting AI because it saves lives. It also drives a more efficient use of labour, fuel and energy savings, and higher utilisation of capital assets,” said Kiren Sekar, Chief Product Officer, Samsara. “With the rollout of Samsara’s new AI-powered solutions, we are giving physical operations leaders a real partner on both safety and efficiency.”

HappyRobot Integration

Continuing its commitment to bring cutting-edge AI to its customers, Samsara today announced a new partnership with HappyRobot, a pioneer in AI-powered voice solutions for the logistics sector. Samsara Ventures also announced an investment in HappyRobot to reflect our belief in its vision and the transformative potential of agentic AI.

HappyRobot offers truly human-like agentic AI to automate communications via phone, email and text to boost efficiency and improve customer satisfaction. Organisations can use agents to automatically call drivers or customers to notify them of shift details or order status, to navigate phone trees, negotiate contracts with freight brokers and even for screening, hiring and onboarding.

HappyRobot users are automating more than 20 million conversations annually, reducing call times by half and cutting operational costs by a third. Existing Samsara customers like Werner are seeing tremendous value from HappyRobot’s technology.

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E-Documentation – Not Just a Legal Obligation https://www.logisticsbusiness.com/transport-distribution/haulage-freight-forwarding/e-documentation-not-just-a-legal-obligation/ Fri, 20 Jun 2025 11:54:50 +0000 https://www.logisticsbusiness.com/?p=56617 The benefits of e-documentation in logistics are improved collaboration, operational efficiency and substantial reduction... Read more »

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The benefits of e-documentation in logistics are improved collaboration, operational efficiency and substantial reduction in costs.

For years, the transport sector has relied on the use of paper documents. However, with sustainability now at the forefront of people’s minds, it’s time to replace certain ‘traditional’ practices with a more digital approach. The need for digitalisation has somewhat been hurried along in recent times too, with regulations – particularly the upcoming eFTI regulation and mandatory eCMR regulations – leaving businesses with no choice but to adapt. However, some businesses have been slow to respond, but greater awareness of the tangible benefits of paperless transport could ensure that legislation serves merely as an additional incentive, rather than the primary driver.

The current state of play

Each transport operation requires more than a dozen different paper documents, whether that is making agreements and organising processes to assigning responsibilities or collecting evidence. According to Trans.eu’s transport market 2024/2025 report, about 99% of the documents used in the sector are still paper.

A survey by ODeX highlights several reasons for the sector’s slow uptake of digital tools. The main reason is that 25% of respondents to the survey stated they were concerned about data security when using these tools. On top of this, more than 20% of shippers stated that they were unaware of the existence of digital solutions and what they offer. Also, 15% indicate insufficient adaptability and/or experience in using digital tools, followed by implementation costs.

“We see large differences in e-document adoption by sector and modes of transport. While aviation and maritime are leading the way, led by standardisation efforts and the complexity of global trade, road transport is digitising significantly slower due to its localised nature and varying regulations,” said Gerry Daalhuisen, Senior Director of Dock & Yard / Fleet Products at Transporeon. “Also, large companies often deploy advanced technologies faster than smaller ones and that the B2C sector is adopting the change faster than the B2B sector. Some logistics companies are choosing to reduce investment in yet non-essential digital tools due to reduced freight volumes and revenues, but on the other hand, many companies are also increasingly investing in their business to be more resilient with regard to the current geopolitical and economic environment.”

eCMR:a first step towards a paperless sector

The digital consignment note, or eCMR, represents a crucial first step in the shift to a paperless industry. Its use is expected to become mandatory in July 2027. By then, the eFTI Regulation should also be fully in force, encouraging authorities in EU Member States to accept electronically shared information via certified eFTI platforms.

Regardless of whether e-documentation is mandatory or not, adopting paperless processes can provide significant benefits to transportation businesses. One example of this can be found in the switch from a paper bill of lading to eCMR. The entire process, which includes document preparation, freight inspection, confirmation of delivery and other administrative tasks, takes about 23 minutes in the current paper-based process. If the freight order is processed digitally, this is reduced to 9 minutes, according to research by SIRA Consulting Research for the Danish Ministry of Transport.

This time saving of nearly a quarter of an hour translates into significant financial savings. In total, the European transport logistics sector could save as much as €1 billion a year, the organisation eFTI4EU expects. And this does not even include the reduction in waiting times at borders due to increased efficiency.

Increased transparency, fewer (human) errors

Moving to a digital approach also significantly improves communication, collaboration and efficiency within the supply chain. For example, it provides data on shipments and enables real-time visibility, ensuring that all stakeholders are constantly aware of the latest shipment status. This transparency means that missing products and delays can be identified early, allowing timely intervention. At the same time, human error is eliminated, ensuring greater accuracy and an additional improvement in internal operations such as inventory management.

A sustainable competitive advantage

Finally, e-documentation is a more sustainable approach, helping transportation companies make significant strides in their sustainability ambitions. For example, by reducing paper waste and the carbon footprint associated with paper-based processes. “The benefits of e-documentation far outweigh the implementation efforts,” indicates Daalhuisen. “It delivers clear operational and financial benefits, such as reduced costs and increased productivity, while working toward a sustainable future. In addition, documentation challenges, such as errors and delays that result, are seen by half of transportation logistics players as the biggest bottleneck in operations. To this, too, e-documentation is the answer.”

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Jacky Perrenot Acquires ArrowXL Home Delivery https://www.logisticsbusiness.com/transport-distribution/last-mile-delivery/jacky-perrenot-acquires-arrowxl-home-delivery/ Mon, 16 Jun 2025 13:23:08 +0000 https://www.logisticsbusiness.com/?p=56526 ArrowXL, one of the UK’s largest and longest established two-person home delivery specialists, has... Read more »

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ArrowXL, one of the UK’s largest and longest established two-person home delivery specialists, has been acquired by the Jacky Perrenot Group, a Pan-European logistics and transportation business with a turn-over of €1.2bn. Under the terms of the deal the existing ArrowXL Senior Executive Management Team will remain, operating the business as usual with all 2025 operational investment plans continuing.

The acquisition is the Jacky Perrenot Group’s first move into the UK and will enable retail customers to access other geographies utilising its expertise in 2-person delivery and its network of existing operations in over 170 sites in France, Spain, Portugal and Benelux. The Group has over 80 years of experience, a fleet of more than 10,000 vehicles and 10,000 employees. With a strong focus on ESG, it has pioneered the use of new technologies in its fleet of environmentally friendly vehicles utilising CNG, 100% electric and hydrogen and is committed to sustainable development.
This acquisition will enable ArrowXL to leverage the Jacky Perrenot Group’s rapidly expanding B2C expertise through JP HOME, its dedicated B2C brand.

JP HOME consolidates the capabilities of four companies acquired since 2018 under a unified offering. ArrowXL will capitalize on this proven expertise and established network to further enhance its value proposition.

Charlie Shiels, CEO at ArrowXL said: “I am delighted with this news and couldn’t have hoped for a better new owner that will bring future security for our people and our business. It is clear to us that the Jacky Perrenot Group shares similar values with ArrowXL with a strong commitment to sustainable development and to delivering the best service in the marketplace. They are a significant European company with huge ambitions and all parties are genuinely excited for the future. ”

Mathew Deering, Chairman at ArrowXL, said: “ArrowXL attracted a lot of interest from both UK and international buyers due to the strength of its team, infrastructure and client base alongside its reputation for high levels of service. It has been a pleasure working with a very committed and capable Management team, our owners and funders towards this transaction over the last 12 months.
There is no doubt that in Jacky Perrenot Group, we have found the right home for the business, with the resources and strategic focus to keep Arrow at the forefront of its industry for years to come.”

Philippe Cuoc, CEO of the Jacky Perrenot Group, said: “We welcome everyone at ArrowXL into our family and assure them of our intention to support the business with continued investment to further strengthen their industry leading status. We are excited to now own an established operation in the UK which is the largest and most vibrant ecommerce market in Europe which we believe will be of great benefit to our customers. We announced our ambitions two years ago to create an International Bulky B2C European solutions, and today, with ArrowXL, part of the JP group, we have a powerful combination that brings us closer to this target”.

Philippe Givone, Chairman of the Jacky Perrenot Group, said : I am proud of this acquisition — a partnership built on shared values: our relentless focus on customer proximity and satisfaction, and deep trust in our teams. It will strengthen both organizations, marking a key milestone in our international growth strategy.”

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Samsara Reports Q1 Financial Results https://www.logisticsbusiness.com/it-in-logistics/ai-iot/samsara-reports-q1-financial-results/ Mon, 16 Jun 2025 09:48:41 +0000 https://www.logisticsbusiness.com/?p=56511 Samsara, the pioneer of the ‘Connected Operations Platform’, has announced its Q1 FY26 financial... Read more »

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Samsara, the pioneer of the ‘Connected Operations Platform’, has announced its Q1 FY26 financial results, reporting $366.9 million in revenue, representing 32% year-over-year growth. This quarter reflects Samsara’s momentum and success in delivering innovation and a proven ROI for its customers, concluding the quarter with $1.54 billion in Annual Recurring Revenue (ARR). The company also furthered its success in empowering frontline workers and transforming physical operations, having expanded its $100k+ customer count by 154, an increase of 35% year-over-year.

Sanjit Biswas, CEO and Co-Founder at Samsara, comments: “We’re also broadening our integration with OEM telematics. We established an integration with Mobilisights, the data-as-a-service division of Stellantis. Stellantis is one of the world’s largest vehicle manufacturers that covers brands including Alfa Romeo, Citroen, DS Automobiles, FIAT, Jeep, Opel, Peugeot, and Vauxhall. We expect that the integration will enable over 14 million vehicles to connect directly to Samsara’s Connected Operations Platform without the need for additional hardware.”

Sanjit Biswas, CEO

“We delivered a strong first quarter of the new fiscal year with Q1 revenue of $366.9 million, growing 32% year-over-year in constant currency,” added Biswas. “In today’s uncertain macro environment, we are partnering with our customers to help them get more out of their labour, resources, and assets. Our AI-powered platform delivers a clear and fast ROI for our customers and improves the safety, efficiency, and sustainability of their operations.”

“Samsara’s Q1 performance reflects the growing demand for our AI platform and its critical role in strengthening operations,” said Amit Vyas, Chief Revenue Officer at Samsara. “It’s rewarding to see our technology not only making a significant difference in reducing costs for our customers, but also how much frontline workers love and value it. We are energized by this moment and remain focused on delivering innovative solutions to the world of physical operations.”

Solving Critical Challenges with an AI-Powered Platform

Samsara’s platform is essential for organizations looking to reduce costs through enhanced safety cultures and improved efficiency. Its AI-powered platform directly addresses complex, widespread challenges felt by customers, including high safety risks and drains on productivity caused by poor visibility and asset downtime. The company continues to strengthen its platform with key innovations that improve operations:

Advanced AI Safety Features: New Intelligent Safety Inbox and AI-powered Insights for smarter risk identification and coaching, along with enhanced positive recognition tools (Streaks & Milestones, Personalized Kudos, Shared Visibility) deliver improved safety outcomes and boost employee engagement.

AI-Powered Maintenance: Fueled by Samsara’s massive data set, capabilities such as fault code insights, real-time vehicle diagnostics, pre-populated work orders, paperless Driver Vehicle Inspection Reports (DVIRs), and customizable maintenance alerts support improved uptime and longer asset lifetimes.

Expanded OEM Integrations: Partnerships with Hyundai Translead, Stellantis (Mobilisights), and Rivian streamline fleet management by bringing vehicle data directly into Samsara’s platform.

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Greek Delivery Firm Digitizes Last-Mile Operations https://www.logisticsbusiness.com/transport-distribution/last-mile-delivery/greek-delivery-firm-digitizes-last-mile-operations/ Thu, 12 Jun 2025 09:53:35 +0000 https://www.logisticsbusiness.com/?p=56488 Svuum, one of the fastest-growing last-mile delivery companies in Greece, has partnered with FarEye,... Read more »

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Svuum, one of the fastest-growing last-mile delivery companies in Greece, has partnered with FarEye, a global last-mile platform, to digitize and optimize its operations. The result? A 50% reduction in operational costs, 95% first-attempt delivery rate, and 3 million successful orders in just four years. From control towers and route optimization to customer experience, this partnership showcases how Greek companies are leading with logistics innovation and operational excellence.

Established in 2021, Svuum has quickly become a major player in last-mile delivery in Greece. In just four years of operation, they have successfully delivered 3 million orders, with an impressive 95% first-attempt delivery rate. Through their commitment to fast, reliable, same-day, and next-day deliveries, paired with real-time tracking and exceptional customer support, they’ve positioned themselves as one of Greece’s most beloved brands – right up there with Acropolis, a wonder of the ancient world.

What is even more remarkable is that Svuum has managed to scale its business while reducing operational costs by 50%. During its early days, Svuum faced operational bottlenecks that hindered scalability and efficiency. Key challenges included limited system integrations, suboptimal route planning, and inefficiencies in driver and delivery management.

To sustain growth and elevate customer experience, Svuum sought a future-ready last-mile delivery solution — leading to its partnership with FarEye.

Transforming Last-Mile Operations

Nicolas Vassilakis, CEO of Svuum, emphasized the impact of this transformation: “Partnering with FarEye has been a game-changer. Their last-mile solutions have streamlined our operations, enhanced customer experiences, and enabled us to scale effectively. Together, we’re setting new benchmarks for last-mile logistics in Greece.”

FarEye’s advanced last-mile delivery platform has enabled Svuum to streamline operations, optimize resources, and enhance customer satisfaction:

• Seamless System Integrations – FarEye’s API-driven integrations allow Svuum to synchronize its in-house and merchant systems, ensuring real-time visibility, smooth data exchange, and workflow efficiency without operational disruptions.
• Digital Transformation of On-Ground Operations – FarEye has digitized Svuum’s logistics processes, leveraging GPS tracking, proof-of-delivery (POD) capture, and real-time driver location monitoring through its Driver Application.
• Control Tower Implementation – Svuum now has an integrated control tower, offering a centralized view of operations to proactively detect issues, mitigate risks, and drive continuous improvement.
• AI-Powered Route Optimization – By leveraging FarEye’s AI-driven route planning, Svuum has reduced operational costs by 50%, enhanced driver efficiency, and improved same-day and scheduled deliveries.
• Superior Customer Experience – With real-time order tracking, proactive updates, and a self-service customer portal, Svuum has reduced WISMO (Where Is My Order) inquiries by 60%, boosting overall customer satisfaction.

Driving Logistics Excellence in Greece

“Greece’s logistics spend is nearly double the global benchmark at 10% of GDP. Our partnership with Svuum proves that 3PLs can significantly enhance consumer satisfaction while optimizing costs,” said Suryansh Jalan, President, FarEye, highlighting the regional impact. With FarEye, Svuum is pioneering innovation in Greek last-mile logistics, demonstrating how technology-driven solutions can drive efficiency, cost-effectiveness, and customer delight in an evolving eCommerce landscape.

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